Privacy Policy

Last updated: March 2026

HGN Bathrooms ("we", "us", "our") is committed to protecting your personal data. This policy explains how we collect, use and safeguard the information you provide when using our website at hgnbathrooms.co.uk.

Who We Are

HGN Bathrooms is a bathroom renovation business operated by Haydn, based in Lingfield, Surrey. For any data protection queries, contact us at info@hgnbathrooms.com or call 01293 804 790.

What Data We Collect

When you use our contact form or get in touch, we may collect:

We do not collect sensitive personal data. We do not use cookies for tracking purposes beyond basic analytics.

How We Use Your Data

We use the information you provide solely to:

We will never sell, rent or share your personal data with third parties for marketing purposes.

Contact Form Processing

Our contact form is processed by Web3Forms, a third-party form handling service. When you submit a form, your data is securely transmitted to Web3Forms and forwarded to us by email. Web3Forms does not store your data permanently. You can view their privacy policy at web3forms.com/privacy.

Analytics

We use Google Analytics to understand how visitors use our website. This collects anonymised data such as pages visited, time on site, and referring sources. No personally identifiable information is collected through analytics. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Your Rights

Under UK GDPR, you have the right to:

To exercise any of these rights, email us at info@hgnbathrooms.com.

Data Retention

We retain enquiry data for up to 24 months after your last interaction with us, unless we are required to keep it longer for legal or contractual reasons. Project records may be retained for up to 6 years in line with UK limitation periods.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.